Hans W. Uhlig

Hans W. Uhlig
PO Box 1372
1435 Garfield
Woodland, Ca 95776
(530) 848 6116

Objective:
To work in a stimulating and challenging environment with room for career advancement and a friendly team atmosphere.
            
Work
Experience:
August 2002-Present: Staples, Inc. Mobile Field Technician/Market Tech Manager
Primary Function: (Promoted as of February 2005)
  
Mobile Field Technician and district technical services manager for the northern California technology services department(Staples Easytech). Technical assignments would include diagnostic, repair, training, design, deployment of systems, and services in-store and on-site. Managerial tasks included coaching, training, cost & profit management, handling of challenging customer situations and assisting in the hiring of new technicians. Secondary projects during employment included training of most west coast peer level staff, development of a diagnostic CD currently in use by west coast stores as well as initial design of a low-cost in-house CRM system for use by all technicians. Sales experience includes securing several very large customer contracts including NAACP and several legal offices. These orders paved the way for the business class tech service Staples provides.
Previous Function: (Promoted as of June 2003)

Sales and Service technician for the business machines and technology department. Also performed functions of the in-store computer service technician prior to its program launch in February 2005. Accomplishments included creating a new work platform, paving the way for company deployment of the Staples EasyTech brand throughout the West coast.
Previous Function: (Promoted as of January 2003)
Lead Associate of Furniture department. Responsible for sales, merchandising, inventory and customer service. Worked as a computer service technician and backup business machines associate as a secondary function.
Previous Function: (August 2002 - January 2003)
Part Time Cashier responsible for cash handling and customer service situations.
 
September 2004 - January 2005: Maggenti Design and Blueprints
Systems Administrator
Job duties included offering help and recommendations to customers with everyday electronic and computer related problems as well as custom part fabrication and minor repair to consumer systems.

September 2001 - March 2002: RadioShack Inc.
Sales Associate
Job duties included offering help and recommendations to customers with everyday electronic and computer related problems as well as custom part fabrication and minor repair to consumer systems.
 
Summary of
IT/IS Skills:
Operating Systems:
Linux, BSD, Solaris, Microsoft Windows {3.x, 95/98/ME, 2000/2003/XP/Vista}, OS/2, MacOS 6.x.x-10.x.x and DOS.
Hardware:
PC(x86/x64), Macintosh. Desktop, laptop, embedded and server. Hardware and software setup, upgrades, maintenance, repair, configuration, and troubleshooting.
Software:
Proficient in support, administration, maintenance, upgrades, and documentation of user systems. Knowledgeable in support of most user programs including databases, spreadsheets, communications, office utilities, graphics, word processing, system utilities, 3D rendering and computer-aided design.
Networking:
Wired, & Wireless Internet & Local Network Communications, Windows Networking Setup & Administration, Network planning, design and implementation, router configuration & Server Setup, Configuration & Deployment.
Programming:
Java, Perl, C, C++
Education: February 2006 – Present: University of Phoenix (Information Technology)
September 2002 - July 2005:
Woodland Community College (Computer Information Science)
August 2001- June 2002:  Sacramento City College (Computer Information Sciences)
    August 01, 2007